Warranty and service upgraded on lidars
ZephIR is now offering 3 years warranty and support, 3 year service interval and courtesy lidar cover as the standard support package on all new ZephIR 300 wind lidars. ZephIR Care is launched in response to the need for truly autonomous provision of wind data and allows users to operate ZephIR 300 in the field for unbroken measurement campaigns of 3 years.
This is particularly important in applications where the sensor must remain in place for long-term campaigns such as during an Annual Energy Prediction, when installed offshore or when mounted on a turbine.
In these campaigns, requirements for data continuity and the economic cost of recovering a sensor both demand the highest levels of reliability and support, now delivered by ZephIR Lidar.
As standard, ZephIR Care offers users: 3 years warranty, 3 years dedicated technical support engineer via telephone and to perform remote diagnostics, an IEC compliant met mast validation, optional daily monitoring, choice of data delivery (email, FTP, web interface, real-time), and a replacement ‘courtesy’ ZephIR 300 in any event where an infield issue cannot be quickly resolved remotely
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